faq

FAQ

Can I pick up my tickets in store?

No. This option is not available for tickets purchased online.

Can I cancel a booking?

For all cancellation or refund enquiries, please contact Newmans Music Works on (03) 688-5597.

Can I reserve a ticket / seat?

No, all tickets are purchased & paid for online and are immediarely confirmed. Reserving a seat online is not possible. To reserve a seat offline is possible by phoning Newmans Music Works on (03) 688-5597 and the tickets are to be paid and collected at Newmans Music Works during normal shop hours.

How do I book for a special needs or wheel chair seating?

All special needs access is to be booked via Newmans Music Works. Special needs seating eg. wheel chair parking are reserved for this purpose.

How can I contact Newmans Music Works in regards to my ticket?

Newmans Music Works 117 Stafford Street, Timaru, 7910 South Canterbury Phone : (03) 688-5597

Can i make a partial payment for my group booking?

No, this is not possible, a group booking must be paid in full (one single payment). Please contact Newmans Music Works if you have any questions in regards to Group Bookings.

What additional fee's am i paying when purchasing a ticket online?

A 4% transaction fee applies for all online ticket purchases. This is to cover all banking credit card fees associated with the transaction.
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